Does It Tell A Story? – AVC

Does It Tell A Story? – AVC. Storytelling seems to be on everyone’s mind these days! There are companies dedicated to it, technology platforms that help you create and publish content (stories). Consulting firms that will work with you and your team to craft the “Corporate Story” etc…. You know what ?  I think it […]

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The Experience You Create Does Make a Difference

Last week my family and I spent the week in Orlando down at Disney.  The kids were excited to see the sights and experience Disney for what it is to a child.  I was excited to experience the Disney experience from a User Experience standpoint.  Much has been written about the Disney Way and how […]

Doing Work That Matters

When you get up each day and start to do whatever it is that you do….do you look at it as just a job, a chore, a necessary evil….or are you so passionate about what it is that you do that you are galvanized and can’t wait to get the day going…can’t wait to share […]

Customer Experience Matters Now More Than Ever

The more I look around the more I wonder when companies are going to get the fact that people have choices.  The days of people flocking to a company or service simply because of who they are is over.  Now people have the opportunity to look around and determine what is best for them, and […]