WWJD

Today is Good Friday and while I normally try to keep my opinions and thoughts on religion and christianity to myself today it is different.  I am also going to apologize for my stream of consciousness style today… I am a Christian and I make no bones about it.  I don’t wear my faith on my […]

Customer Experience Matters Now More Than Ever

The more I look around the more I wonder when companies are going to get the fact that people have choices.  The days of people flocking to a company or service simply because of who they are is over.  Now people have the opportunity to look around and determine what is best for them, and […]